Our Customer Service.
At Connections we are well aware that our customers are the lifeblood of the business. We aim to go above and beyond what would normally be expected of the trade to provide truly outstanding levels of service. By achieving this we can be sure that you, as our customer, will continue to use our services for many years to come.
In addition we offer Elecsa's Warranty Service on all work undertaken please click on the below link for more information
Connections Electrical has invested in the highest level of customer management system to allow us to manage any unlikely complaints efficiently and effectively. If you wish to contact us with any problems please click the "freshdesk" link below. This will open an email directly to our client management system and will ensure that your query gets attention as quickly as possible
All of our work is fully certified to British Standards and backed by ELECSA. In the unlikely event that you have a problem then we will aim to rectify this within 48 hours.